After my recent post Front Of House Commandments I recieved a fair few questions from theatre fans who want to get involved in the front of house world, so I figured I would publish a little how to.
1) Prepare Your CV
Why should a theatre hire you? Lots of people want these jobs so you need to give yourself the X Factor. Any customer service experience? Experience with crowds? Make sure it’s all on there.
Theatres want people who are friendly, professional and hard working. On any given night you may be doing auditorium duties, bar work, door work or any manner of other things. Highlight cash handling skills. As a note, most West End theatres will only accept applications from those over eighteen because of the bar work and hours involved, but check with the theatre if you are younger.
2) Cover Letters R Us
One of the worst things you can do is just send in a plain old CV. There’s nothing personal about that and it will probably go straight in the “no” pile no matter how much fantastic experience you have. Be personal. Make sure you mention your interest in theatre and the theatrical world, your fantastic customer service skills, your ability to work as part of a team and all those other things that should always be in a cover letter.
Right, now your cover letter and CV are up to scratch you need to do your research. Try ad find out the name (and spelling of the name) of the Front of House Manager at the theatre to which you are applying. Then address your cover letter as such – Dear Mr/Ms (Name).
The same should go on the envelope – for example –